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Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions about our products, services, and shopping experience. Whether you’re a new visitor or a returning customer, this page is designed to help you get the most out of our website. From details about ordering and shipping to information on returns and account management, we’ve covered everything to ensure you have a smooth and enjoyable shopping journey. If your question isn’t addressed here, please don’t hesitate to contact our customer support team—we’re here to help!

General Information

We are My Micro Bikini, a brand dedicated to empowering women through carefully curated swimwear. Our mission is to provide bold, stylish, and unique pieces that make every woman feel confident, sexy, and free. We work with independent designers worldwide, selecting only the best for our collection.

You can reach us via email at sales@toy-gun-shop.com. Our customer service team is here to help with any inquiries you may have.

Account Information

Creating an account is easy. Just click the “Sign Up” button on the top right of our website, enter your email, and follow the instructions to set up a password. Once your account is created, you’re all set to start shopping!

Having an account allows you to track your orders, access your purchase history, and save your favorite items for future purchases. You can also update your information easily and receive exclusive offers.

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your email address, and we’ll send you a link to reset your password in just a few clicks.

Orders

Simply browse through our collections, select the items you love, and add them to your cart. When you’re ready to check out, click on the cart icon, fill in your shipping and payment information, and confirm your purchase.

If your order hasn’t been processed yet, you may be able to modify or cancel it. Contact our customer service team as soon as possible for assistance. Once the order is shipped, changes are no longer possible.

We typically process orders within 1-3 business days. You will receive an email confirmation once your order has shipped, along with a tracking number.

Payments

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options depending on your location. All transactions are processed securely.

Yes, we use industry-standard encryption technology to ensure your payment details are fully protected. Your data is never stored on our servers.

Taxes may apply depending on your location. For international orders, customs duties may be charged by your country. These fees are not included at checkout and are the responsibility of the buyer.

Shipping and Delivery

We offer standard and express shipping options, with delivery times varying depending on your location. You can view all shipping options at checkout.

Yes, we ship worldwide. Shipping costs and times vary depending on your destination, and any applicable customs fees are the responsibility of the buyer.

Once your order ships, you will receive a tracking number via email. You can use this number to follow the status of your package through the carrier’s website.

Returns and Refunds

We accept returns within 30 days of delivery, as long as the item is in its original condition with tags attached. To initiate a return, visit our returns portal and follow the instructions.

 

To return an item, log into your account and navigate to the “Order History” section. Select the item you wish to return and follow the prompts to generate a return label. Please ensure that the item is securely packaged.

Refunds are typically processed within 5-10 business days after we receive and inspect the returned item. The refund will be issued to your original payment method, and you will receive a confirmation email once completed.

Products

You can use the search bar at the top of the page to look for specific products by name, category, or style. You can also browse through our collections to discover the latest trends.

If an item is out of stock, you can sign up to receive a notification when it becomes available again. We occasionally offer pre-orders on popular items, so check the product page for this option.

On each product page, you’ll find a dropdown menu where you can select the size and color. If a particular size or color is unavailable, it will be marked as out of stock.

Security and Privacy

We take your privacy seriously. All personal information is stored securely, and we use SSL encryption to protect your data during transactions. We never share or sell your information to third parties.

If you wish to delete your account, please contact our customer support team, and we will assist you in permanently removing your information from our system.

Promotions and Discounts

During checkout, you will see a field labeled “Promo Code.” Simply enter your code and click “Apply” to see the discount reflected in your total.

Unfortunately, only one promo code can be applied per order. If you have multiple discounts, please choose the one that offers the greatest savings for your purchase.

Technical Issues

If you encounter any issues while using our site, try clearing your browser’s cache or restarting your device. If the problem persists, please contact our customer support team, and we will work to resolve the issue as quickly as possible.

Our site is optimized for modern browsers like Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser up to date.

Free Worldwide shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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